Michelle Ontiveros Gross is a member of Venable's Technology Transactions and Outsourcing practice group. She advises clients in complex technology and intellectual property transactions, including business process and information technology outsourcing (across business processes such as F&A, IT, AD&M, HRO, logistics and facilities management), information technology licensing, technology maintenance and services, technology development/customization, marketing and distribution.

Ms. Gross is also experienced in a wide range of data privacy, protection and security matters, including issues arising from the theft, loss, or unauthorized use of confidential or personal information and issues related to Payment Card Industry Data Security Standard compliance and compliance with HIPAA and the data breach notification requirements under the Health Information Technology for Economic and Clinical Health Act (the "HITECH Act").

Representative Experience

• Represented one of the world's largest payments technology companies in an applications development and maintenance outsourcing transaction.
• Represented Fortune 500 commercial aircraft carrier in various technology transactions related to its deployment of broadband solution onboard its aircraft.
• Represented one of the world's largest operators, franchisors and licensors of convenience stores in various technology, outsourcing and business transformation transactions.
• Represented international entertainment services company in international cross-licensing and distribution transactions.
• Represented global sports, fashion and media company in business process (finance and accounting) and information technology outsourcing transactions.
• Represented an international retail energy company in $300 million business process outsourcing related to call center, billings and other back office functions.
• Represented cable operator, home internet service provider, and home telephone service provider in multiple advertising technology transactions involving licensing of advertising delivery platforms.
• Represented real estate development, investment and operations company in various technology transactions.
• Represented a public hospital system in a $150 million information technology outsourcing arrangement.
• Represented nation's largest manufacturer, marketer and distributor of sporting goods products in trademark licensing, merchandising and reseller arrangements.