Client Service
Venable employs a number of processes and procedures to ensure the delivery of high quality, cost-effective service to our clients. These include:
- Investments in technology, including advanced document management software, advanced docketing systems, and litigation management software
- Collaborative planning, specifically, working closely with members of our clients’ in-house legal teams to understand the clients’ objectives, matter by matter, and to devise the cost-effective means to achieve those objectives
- In close consultation with our clients, we develop plans for early case assessments, information gathering, templates, staffing, discovery, case budgets, expert witness development and, if necessary, trial
- Internet database development that allows us to create and produce documents inexpensively
- Staffing controls, including aggressive monitors and review of each matter to ensure that the client’s legal objectives are met with just the right level and amount of staffing