December 09, 2013

Jamie Barnett interviewed on Cindy Graves Radio Show about need to fix problems with locating 911 calls

2 min

On December 4, 2013, Venable partner and director of the Find Me 911 Coalition Jamie Barnett was interviewed on the Jacksonville, FL-based Cindy Graves Radio Show about the challenge for 911 operators in accurately locating wireless calls made indoors. He said “we started the 911 coalition to encourage the Federal Communications Commission (FCC) to adopt indoor requirements since a lot of calls are coming from indoors and they’re on wireless phones.”

Barnett explained “it’s an American assumption that we pick up the phone and call 911, that they’ll know where we are and they’ll come and provide the help that we need. And we’ve gotten used to that through years of landline service. But now, about 240 million 911 calls are made each year across the nation – 70% of them are made on wireless phones. We have that assumption that 911 can still find us, but the fact of the matter is that the technology beyond that is not simple.”

He further explained that “carriers over the last five years have moved to technologies that work great outdoors when there’s no obstruction – it’s basically assisted GPS. But if you’re indoors or if you’re under a metal roof or in an urban area, even if you’re outdoors, you do not have an unobstructed view toward the GPS satellite. And that’s where the problem is.”