Members of the collections industry are expected to keep abreast of compliance mandates from a variety of sources: FDCPA litigation, state Attorneys General and regulators, and the CFPB, to name a few. These channels will often signal a change in expectations before a particular requirement becomes the law of the land, and failing to heed the writing on the wall could lead to significant liability exposure. This presentation will discuss best practices for compliance change management, including how to proactively identify emerging issues and expectations and considerations regarding decisions to preemptively adopt certain practices.
This presentation will include a discussion of the 7th Circuit's recent decision in Oliva v. Blatt, Hasenmeiller, Leibsker & Moore LLC, which limits collectors' ability to rely on controlling precedent for purposes of avoiding FDCPA liability, and the CFPB's upcoming rulemaking.
Alexandra Megaris, Esq., Counsel, Consumer Financial Services, Venable LLP
Katherine M. Lamberth, Esq., Associate, Consumer Financial Services, Venable LLP
Click here for more information and to register for the 2017 ACA Fall Forum.