Webinar
"Consumer Complaints: Meet Expectations Webinar" will cover the state and federal agencies' expectations for lenders and financial services providers when it comes to how complaints and customer feedback should be used to identify problems and avoid potential consumer financial protection issues.
Learn about:
- Meeting and staying current on expectations for competing government regulations
- How to build and maintain compliant complaint management systems
- Implementing an effective continuous training program
- And much more
Speakers:
Allyson Baker, Partner at Venable LLP
Mike Flynn, Partner at Goodwin Proctor
Visit the webinar page for more information and to register for this event.