Dan Blynn published “Compliant Telephone Communications: How to Avoid Triggering the Legal Alarm When Communicating” in the Spring 2020 edition of TMA Dispatch. The following is an excerpt:
According to the Federal Trade Commission’s (FTC) most recent figures, home security and alarm industry calls constitute one of the largest sources of consumer complaints. Home security and alarm companies are frequent targets of regulatory and private litigation arising out of their calls. These cases have ended in multi-million-dollar settlements and court orders completely banning future telemarketing. So, before you dial a telephone number or click the send button on a text message, you need to ensure that you’re abiding by the law.
Click here to access the article.