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“These 911 professionals are hearing people die, and they’re hearing people they can’t reach...”


Venable partner and retired Navy Rear Admiral Jamie Barnett was quoted in the April 27, 2014 edition of the Washington Post on the importance of improving tracking of 911 calls made by cellphones. Under current regulations, cellular carriers must identify a 911 caller’s number and cell tower within six minutes to dispatchers with improvements mandating the latitude and longitude of the caller within 300 meters. Regulators are working to improve those numbers by narrowing the location to 50 meters within 30 seconds.

According to Admiral Barnett, director of Find Me 911, first responders want to shave that number down to 15 seconds or better. Fifteen seconds “doesn’t sound like a whole lot of time until you think about how easy calls can drop or people pass out,” said Admiral Barnett. “These 911 professionals are hearing people die, and they’re hearing people they can’t reach. It’s preventing them from doing their job.”