March 24, 2021

BTI Consulting Group Recognizes Venable Among Its Client Service A-Team for 2021

1 min

On March 24, 2021, Venable was recognized among BTI Consulting Group’s Client Service A-Team for 2021. According to BTI, client needs are wider, require more rapid response, and many are new. Yet, more clients than ever before report receiving excellent service. This survey recognizes the firms that drive superior relationships by knowing exactly how to help their clients and acting quickly. Venable was ranked number 88 in client service performance, up from 162 last year.

The survey is a data-driven ranking based solely on in-depth interviews with leading corporate counsel to determine how law firms compare in client service delivery. The analysis is based on a variety of factors, including the ability to mobilize resources quickly, field the best team, quickly assess the situation, deliver value for the dollar, and understand the client's business.

BTI Consulting Group conducts independent research on how clients acquire, manage, and evaluate their professional services providers.