On March 28, 2022, Venable was recognized among BTI Consulting Group’s Client Service A-Team for 2022. According to BTI, client needs are wider and require a more rapid response, and many are new. This survey recognizes the firms that drive superior relationships by knowing exactly how to help their clients and acting quickly. Venable was ranked number 88 out of 281 in client service performance.
The survey is a data-driven ranking based solely on in-depth interviews with leading corporate counsel to determine how law firms compare in client service delivery. The analysis is based on a variety of factors, including the ability to anticipate the client’s needs, field the absolute best team, deal with unexpected changes, deliver value for the dollar, and understand the client's business.
BTI Consulting Group conducts independent research on how clients acquire, manage, and evaluate their professional services providers.