On July 25, 2025, Venable was recognized among BTI Consulting Group's Client Service A-Team: Survey of Law Firm Client Service Performance for 2025. This survey highlights the firms that drive superior relationships by knowing exactly how to help their clients and acting quickly. In addition, leading corporate counsel named Venable as Distinguished in five of the 17 activities that clients value most and consider crucial, and have the most influence on hiring and rate decisions in driving superior client relationships.
The survey is a data-driven ranking based solely on in-depth interviews with leading corporate counsel, assessing how law firms compare in client service delivery. The analysis is based on a variety of factors, including the ability to anticipate the client’s needs, field the absolute best team, deal with unexpected changes, deliver value for the dollar, and understand the client's business.
BTI Consulting Group conducts independent research focused on how clients acquire, manage, and evaluate their professional services providers.