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On Tuesday, September 30, Grace Lee will present at the Association of Independent Schools in New England (AISNE) annual Governance Conference. The session, "Governance in the Gray Areas: Navigating Complaints and Investigations with Clarity and Care," will guide you through the complexities of responding to high-stakes complaints while upholding strong governance practices. It will also address strategies for protecting institutional reputation, ensuring procedural fairness, and responding appropriately when complaints involve senior leadership or trustees. Using real-world case studies and current legal guidance, this session will help you respond proactively and collaboratively in alignment with your school's mission, values, and legal obligations.