Fourth Floor Odets Room
New York, New York
Hotel loyalty programs are not new to the industry, yet they have grown and evolved over the years. From room upgrades to discounts and free Wi-Fi to spa vouchers and complimentary meals, learn about what works and what doesn’t, as well as what is on the horizon when using these perks to drive customer dollars for brands and investors.
Ellen Traupman Berge, Venable LLP
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