Nick Reiter published "Internal Harassment Complaints: Avoid These 5 Mistakes" in the November 25, 2019 issue of The HR Weekly. The following is an excerpt:
Receiving an internal harassment complaint is a critical moment for an employer. It presents an allegation of wrongdoing, which may lead to costly and time-consuming litigation. How you handle the complaint can affect workplace morale, the likelihood of a lawsuit or an administrative charge, and the defenses available to you as employer, among other things.