Everyone knows that government regulators expect companies to have a compliance management system tailored to the scale and complexity of their organization’s operations and to remediate deficiencies, but what does that mean in practice? This panel will focus on the roles of legal, internal audit, and compliance in enterprise risk management; and different approaches to ensuring that your CMS incorporates real-world legal and regulatory issues, among them: call center monitoring, credit reporting, payment processing, and litigation; incident response plans; and the delicate balance of managing internal reviews, reporting, and stakeholder interests. Hear from an in-house counsel and compliance officer that has led compliance teams and developed the elements of a CMS brick-by-brick and from attorneys that advise on an array of debt collection compliance matters and defend enforcement investigations.
Jonathan L. Pompan, Esq., Partner and co-chair of the Consumer Financial Protection Bureau Task Force, Venable LLP
Alexandra Megaris, Esq., Associate, Consumer Financial Protection Bureau Task Force, Venable LLP
April J. Lindauer, Esq., Chief Compliance Officer, IQ Data International, Inc. d/b/a RentCollect Global