With emerging state laws and increasing activity by regulators, organizations that use telephone calls or text messaging to contact customers and prospects must remain vigilant. The Federal Communications Commission and Federal Trade Commission are tightening requirements for lead generators, and state laws have offered class action plaintiffs new ways to file challenges (in addition to the steady stream of lawsuits filed under the Telephone Consumer Protection Act). At the same time, companies are finding relief, including Florida’s recent amendment to its telemarketing law. Although the laws and regulations governing telemarketing have changed significantly, many basic principles remain constant. Join Venable attorneys Ellen Berge and Shahin Rothermel as they provide both a refresher on and an analysis of the hottest areas of regulatory enforcement and class action lawsuits.
Ellen Berge, Partner, Venable LLP
Shahin Rothermel, Partner, Venable LLP