The results of the election promise to have a profound impact on the federal and state laws and rules governing collections. While the landscape will continue to evolve, debt collection enforcement will remain a constant threat for collectors going forward.
Navigating investigations and enforcement actions requires knowing how the CFPB, FTC, and state Attorneys General enforcement process works and how proactive advocacy and other tactics can help minimize the risk of an adverse outcome.
Venable LLP attorneys and authors of A Look Inside the Official CFPB Enforcement Policies and Procedures Manual, and a former chief deputy attorney general of Alabama will discuss the CFPB, FTC, and state Attorneys General enforcement process and provide key takeaways companies can use to avoid and navigate investigations.
The panel will include discussion on:
- The priorities of federal and state enforcement agencies, and the influence of prior enforcement activity and rulemaking proposals.
- The federal consumer protection agency and state Attorneys Generals internal policies governing the conduct of investigations and litigation;
- How the scope of civil investigative demands/subpoenas and deadlines can be negotiated to reduce the burden, and how individual inquiries differ from multistate, and federal co-investigations and litigation;
- The ways law enforcement agencies calculate remedies and what that means during settlement negotiations;
- Ways to leverage good business conduct, remediation, bona fide error, the absence of consumer harm, and much more; and
- Strategies for obtaining closing letters, negotiating settlements, and weighing decisions to litigate.