CFPB Withdraws Guidance Documents: A Shift Toward Regulatory Restraint

10 min

The Consumer Financial Protection Bureau (CFPB) is taking a red pen to its own playbook.  In a sweeping move that signals a recalibration of its regulatory posture, the CFPB has announced the withdrawal of 67 guidance documents, including interpretive rules, policy statements, and advisory opinions. Effective as of May 12, 2025, the Federal Register notice reflects the Bureau’s effort to return to formal rulemaking processes and reduce reliance on sub-regulatory guidance that some may have viewed as functionally mandatory despite disclaimers to the contrary in order to avoid enforcement or reputation risk.

The decision marks an intentional reset. Current Bureau leadership—and many in the industry—viewed the guidance as overly prescriptive and inconsistent with the Bureau’s statutory limits. Even if the current Bureau does not actively act on this guidance, its mere presence in the regulatory ecosystem shaped business practices, risk modeling, and supervision strategies. The mass withdrawal reflects an effort to reaffirm the primacy of statute and regulation and avoid overlap with other agencies that may enforce consumer financial law.  It is also lessening the possibility of field-level misapplication (in potential exams and investigations) and aligning the agency’s posture with recent shifts in its priorities and as judicial signals emphasizing procedural regularity over informal pronouncements.

The notice states that the “withdrawal is not necessarily final. The Bureau intends to continue reviewing all guidance documents to determine whether they should ultimately be retained.”

What's Being Withdrawn?

The list spans more than a decade of guidance and touches nearly every corner of consumer finance. It includes statements and interpretations relating to (see the notice, and below, for a complete list):

  • Fair Credit Reporting Act (FCRA) responsibilities for furnishers and CRAs
  • Truth in Lending Act (TILA) disclosures
  • Fair Debt Collection Practices Act (FDCPA) applicability
  • Marketing of credit-card add-on products and negative options
  • Authority under the Dodd-Frank Act’s UDAAP provision
  • Applicability of Consumer Financial Protection Act’s “Time or Space” Exception to Digital Marketers
  • Products such as earned wage access and buy now, pay later
  • Authority of states to enforce the Consumer Financial Protection Act

What Does This mean for Consumer Finance Companies?

First, this announcement potentially creates opportunities for companies that have built compliance programs and specific products around informal guidance. Those companies could now reevaluate whether their practices still align with the current legal framework, including expectations from state regulator and judicial decisions and self-regulation, and consider the potential for “revival” and future regulatory “snapbacks.” 

Second, the CFPB’s move could invite more formal rulemaking. The move dismantles interpretive scaffolding that has informed the expectations of some regulators and the courts. In the future, staff permitting, the Bureau may feel compelled—or be compelled by stakeholders—to issue clearer regulations to reduce compliance burdens. Likewise, there’s now possibly more significant impact of judicial review under the newly Chevron-free administrative law regime.

Third, this shift further reflects the opinion of current CFPB leadership that the Bureau’s own policymaking should be constrained to formal channels and the statutes. Of note, the notice states, “even where the guidance might advance a permissible interpretation of the relevant statute or regulation, or afforded the public an opportunity to weigh in, it is the Bureau’s current policy to avoid issuing guidance except where necessary and where compliance burdens would be reduced rather than increased.”

Is All of the Withdrawn Guidance Irrelevant?

Companies should not assume that all of the withdrawn guidance has lost its relevance, even if it is not enforced by the Bureau. In some cases, these materials included restatements of statutory obligations or reflected consumer advocates’ expectations for industry conduct and their interpretations of federal consumer financial law. And, in some instances, the positions expressed—even when they are outside the scope of the statute or regulation that they are interpreting—may have been picked up by other regulators (including in state field exams), by plaintiffs, and by courts. As a practical matter, with respect to now-withdrawn guidance, it may be useful to document how policies now align with black-letter law rather than withdrawn interpretive commentary. Yet, federal and state enforcement activity, supervisory practices, and private lawsuits will continue to serve as ongoing sources of expectations and inputs for risk modeling.

Withdrawn Guidance

Per the notice, the following guidance has been withdrawn:

Policy Statements
  1. Policy Statement on No Action Letters, 90 FR 1970 (Jan. 10, 2025)  https://www.federalregister.gov/documents/2025/01/10/2025-00378/policy-statement-on-no-action-letters
  2. Policy Statement on Compliance Assistance Sandbox Approvals, 90 FR 1974 (Jan. 10, 2025) https://www.federalregister.gov/documents/2025/01/10/2025-00377/policy-statement-on-compliance-assistance-sandbox-approvals
  3. Statement of Policy Regarding Prohibition on Abusive Acts or Practices, 88 FR 21883 (Apr. 12, 2023)  https://www.federalregister.gov/documents/2023/04/12/2023-07233/statement-of-policy-regarding-prohibition-on-abusive-acts-or-practices
  4. Statement on Enforcement and Supervisory Practices Relating to the Small Business Lending Rule Under the Equal Credit Opportunity Act and Regulation B, 88 FR 34833 (May 31, 2023) https://www.federalregister.gov/documents/2023/05/31/2023-07231/statement-on-enforcement-and-supervisory-practices-relating-to-the-small-business-lending-rule-under
  5. Statement on Supervisory and Enforcement Practices Regarding the Remittance Rule in Light of the COVID-19 Pandemic (Apr. 10, 2020) https://www.consumerfinance.gov/compliance/supervisory-guidance/statement-supervisory-enforcement-practices-regarding-remittance-rule-covid-19/
  6. Disclosure of Consumer Complaint Narrative Data, 80 FR 15572 (Mar. 24, 2015) https://www.federalregister.gov/documents/2015/03/24/2015-06722/disclosure-of-consumer-complaint-narrative-data
  7. Disclosure of Consumer Complaint Data, 78 FR 21218 (Apr. 10, 2013) https://www.federalregister.gov/documents/2013/04/10/2013-07569/disclosure-of-consumer-complaint-data
  8. Disclosure of Certain Credit Card Complaint Data, 77 FR 37558 (June 22, 2012) https://www.federalregister.gov/documents/2012/06/22/2012-15163/disclosure-of-certain-credit-card-complaint-data
Interpretive Rules
  1. Truth in Lending (Regulation Z); Use of Digital User Accounts to Access Buy Now, Pay Later Loans, 89 FR 47068 (May 31, 2024) https://www.federalregister.gov/documents/2024/05/31/2024-11800/truth-in-lending-regulation-z-use-of-digital-user-accounts-to-access-buy-now-pay-later-loans
  2. Limited Applicability of Consumer Financial Protection Act’s “Time or Space” Exception to Digital Marketers, 87 FR 50556 (Aug. 17, 2022) https://www.federalregister.gov/documents/2022/08/17/2022-17699/limited-applicability-of-consumer-financial-protection-acts-time-or-space-exception-with-respect-to
  3. The Fair Credit Reporting Act’s Limited Preemption of State Laws, 87 FR 41042 (July 11, 2022) https://www.federalregister.gov/documents/2022/07/11/2022-14150/the-fair-credit-reporting-acts-limited-preemption-of-state-laws
  4. Authority of States to Enforce the Consumer Financial Protection Act of 2010, 87 FR 31940 (May 26, 2022)  https://www.federalregister.gov/documents/2022/05/26/2022-11356/authority-of-states-to-enforce-the-consumer-financial-protection-act-of-2010
  5. Examinations for Risks to Active-Duty Servicemembers and Their Covered Dependents, 86 FR 32723 (June 23, 2021) https://www.federalregister.gov/documents/2021/06/23/2021-13074/examinations-for-risks-to-active-duty-servicemembers-and-their-covered-dependents
  6. Equal Credit Opportunity (Regulation B); Discrimination on the Bases of Sexual Orientation and Gender Identity, 86 FR 14363 (Mar. 16, 2021) https://www.federalregister.gov/documents/2021/03/16/2021-05233/equal-credit-opportunity-regulation-b-discrimination-on-the-bases-of-sexual-orientation-and-gender
  7. Bulletin clarifying mortgage lending rules to assist surviving family members (July 8, 2014), https://www.consumerfinance.gov/compliance/supervisory-guidance/bulletin-mortgage-lending-rules-surviving-family-members/
Advisory Opinions
  1. Truth in Lending (Regulation Z); Consumer Credit Offered to Borrowers in Advance of Expected Receipt of Compensation for Work, 90 FR 3622 (Jan. 15, 2025) https://www.federalregister.gov/documents/2025/01/15/2025-00381/truth-in-lending-regulation-z-consumer-credit-offered-to-borrowers-in-advance-of-expected-receipt-of
  2. Fair Credit Reporting; File Disclosure, 89 FR 4167 (Jan. 23, 2024) https://www.federalregister.gov/documents/2024/01/23/2024-00786/fair-credit-reporting-file-disclosure
  3. Debt Collection Practices (Regulation F); Deceptive and Unfair Collection of Medical Debt, 89 FR 80715 (Oct. 4, 2024) https://www.federalregister.gov/documents/2024/10/04/2024-22962/debt-collection-practices-regulation-f-deceptive-and-unfair-collection-of-medical-debt
  4. Fair Credit Reporting; Background Screening, 89 FR 4171 (Jan. 23, 2024) https://www.federalregister.gov/documents/2024/01/23/2024-00788/fair-credit-reporting-background-screening 
  5. Truth in Lending (Regulation Z); Consumer Protections for Home Sales Financed Under Contracts for Deed, 89 FR 68086 (Aug. 23, 2024) https://www.federalregister.gov/documents/2024/08/23/2024-18620/truth-in-lending-regulation-z-consumer-protections-for-home-sales-financed-under-contracts-for-deed
  6. Consumer Information Requests to Large Banks and Credit Unions, 88 FR 71279 (Oct. 16, 2023) https://www.federalregister.gov/documents/2023/10/16/2023-22774/consumer-information-requests-to-large-banks-and-credit-unions
  7. Fair Debt Collection Practices Act (Regulation F); Time-Barred Debt, 88 FR 26475 (May 1, 2023) https://www.federalregister.gov/documents/2023/05/01/2023-09171/fair-debt-collection-practices-act-regulation-f-time-barred-debt
  8. Fair Credit Reporting; Permissible Purposes for Furnishing, Using, and Obtaining Consumer Reports, 87 FR 41243 (July 12, 2022) https://www.federalregister.gov/documents/2022/07/12/2022-14823/fair-credit-reporting-permissible-purposes-for-furnishing-using-and-obtaining-consumer-reports
  9. Debt Collection Practices (Regulation F); Pay-to-Pay Fees, 87 FR 39733 (July 5, 2022) https://www.federalregister.gov/documents/2022/07/05/2022-14230/debt-collection-practices-regulation-f-pay-to-pay-fees
  10. Equal Credit Opportunity (Regulation B); Revocations or Unfavorable Changes to the Terms of Existing Credit Arrangements, 87 FR 30097 (May 18, 2022) https://www.federalregister.gov/documents/2022/05/18/2022-10453/equal-credit-opportunity-regulation-b-revocations-or-unfavorable-changes-to-the-terms-of-existing
  11. Fair Credit Reporting; Name-Only Matching Procedures, 86 FR 62468 (Nov. 10, 2021) https://www.federalregister.gov/documents/2021/11/10/2021-24471/fair-credit-reporting-name-only-matching-procedures
  12. Truth in Lending (Regulation Z); Earned Wage Access Programs, 85 FR 79404 (Dec. 10, 2020) https://www.federalregister.gov/documents/2020/12/10/2020-26664/truth-in-lending-regulation-z-earned-wage-access-programs
  13. Truth in Lending (Regulation Z); Private Education Loans, 85 FR 79400 (Dec. 10, 2020) https://www.federalregister.gov/documents/2020/12/10/2020-26662/truth-in-lending-regulation-z-private-education-loans
Other Guidance
  1. Consumer Financial Protection Circular 2024-06: Background Dossiers and Algorithmic Scores for Hiring, Promotion, and Other Employment Decisions, 89 FR 88875 (Nov. 12, 2024) https://www.consumerfinance.gov/compliance/circulars/consumer-financial-protection-circular-2024-06-background-dossiers-and-algorithmic-scores-for-hiring-promotion-and-other-employment-decisions/
  2. Consumer Financial Protection Circular 2024-05: Improper Overdraft Opt-In Practices, 89 FR 8007 (Oct. 2, 2024) https://www.consumerfinance.gov/compliance/circulars/consumer-financial-protection-circular-2024-05/
  3. Consumer Financial Protection Circular 2024-04: Whistleblower protections under CFPA Section 1057, 89 FR 65170 (Aug. 9, 2024) https://www.federalregister.gov/documents/2024/08/09/2024-17539/consumer-financial-protection-circular-2024-04-whistleblower-protections-under-cfpa-section-1057
  4. Consumer Financial Protection Circular 2024-03: Unlawful and unenforceable contract terms and conditions, 89 FR 51955 (June 21, 2024) https://www.federalregister.gov/documents/2024/06/21/2024-13581/consumer-financial-protection-circular-2024-03-unlawful-and-unenforceable-contract-terms-and
  5. Consumer Financial Protection Circular 2024-02: Deceptive marketing practices about the speed or cost of sending a remittance transfer, 89 FR 27357 (Apr. 17, 2024) https://www.federalregister.gov/documents/2024/04/17/2024-08007/consumer-financial-protection-circular-2024-02-deceptive-marketing-practices-about-the-speed-or-cost
  6. Consumer Financial Protection Circular 2024-01: Preferencing and steering practices by digital intermediaries for consumer financial products or services, 89 FR 17706 (Mar. 12, 2024) https://www.consumerfinance.gov/compliance/circulars/consumer-financial-protection-circular-2024-01-preferencing-and-steering-practices-by-digital-intermediaries-for-consumer-financial-products-or-services/
  7. Consumer Financial Protection Circular 2023-03: Adverse action notification requirements and the proper use of the CFPB’s sample forms provided in Regulation B, 89 FR 27361 (Apr. 17, 2024) https://www.consumerfinance.gov/compliance/circulars/circular-2023-03-adverse-action-notification-requirements-and-the-proper-use-of-the-cfpbs-sample-forms-provided-in-regulation-b/
  8. Consumer Financial Protection Circular 2023-02: Reopening deposit accounts that consumers previously closed, 88 FR 33545 (May 24, 2023) https://www.federalregister.gov/documents/2023/05/24/2023-10982/consumer-financial-protection-circular-2023-02-reopening-deposit-accounts-that-consumers-previously
  9. Consumer Financial Protection Circular 2023-01: Unlawful negative option marketing practices, 88 FR 5727 (Jan. 30, 2023) https://www.federalregister.gov/documents/2023/01/30/2023-01560/consumer-financial-protection-circular-2023-01-unlawful-negative-option-marketing-practices
  10. Consumer Financial Protection Circular 2022-07: Reasonable investigation of consumer reporting disputes, 87 FR 71507 (Nov. 23, 2022) https://www.federalregister.gov/documents/2022/11/23/2022-25138/consumer-financial-protection-circular-2022-07-reasonable-investigation-of-consumer-reporting
  11. Consumer Financial Protection Circular 2022-06: Unanticipated overdraft fee assessment practices, 87 FR 66935 (Nov. 7, 2022 https://www.federalregister.gov/documents/2022/11/07/2022-23982/consumer-financial-protection-circular-2022-06-unanticipated-overdraft-fee-assessment-practices
  12. Consumer Financial Protection Circular 2022-05: Debt collection and consumer reporting practices involving invalid nursing home debts, 87 FR 57375 (Sept. 20, 2022) https://www.consumerfinance.gov/compliance/circulars/circular-2022-05-debt-collection-and-consumer-reporting-practices-involving-invalid-nursing-home-debts/
  13. Consumer Financial Protection Circular 2022-04: Insufficient data protection or security for sensitive consumer information, 87 FR 54346 (Sept. 6, 2022) https://www.federalregister.gov/documents/2022/09/06/2022-19075/consumer-financial-protection-circular-2022-04-insufficient-data-protection-or-security-for
  14. Consumer Financial Protection Circular 2022-03: Adverse action notification requirements in connection with credit decisions based on complex algorithms, (87 FR 35864 (June 14, 2022) https://www.federalregister.gov/documents/2022/06/14/2022-12729/consumer-financial-protection-circular-2022-03-adverse-action-notification-requirements-in
  15. Consumer Financial Protection Circular 2022-02: Deceptive representations involving the FDIC’s name or logo or deposit insurance, 87 FR 35866 (June 14, 2022) https://www.federalregister.gov/documents/2022/06/14/2022-12728/consumer-financial-protection-circular-2022-02-deceptive-representations-involving-the-fdics-name-or
  16. Consumer Financial Protection Circular 2022-01: System of Consumer Financial Protection Circulars to agencies enforcing federal consumer financial law, 87 FR 35868 (June 14, 2022) https://www.federalregister.gov/documents/2022/06/14/2022-12727/consumer-financial-protection-circular-2022-01-system-of-consumer-financial-protection-circulars-to
  17. Bulletin 2023-01: Unfair Billing and Collection Practices After Bankruptcy Discharges of Certain Student Loan Debts, 88 FR 17366 (Mar. 23, 2023) https://www.federalregister.gov/documents/2023/03/23/2023-06002/bulletin-2023-01-unfair-billing-and-collection-practices-after-bankruptcy-discharges-of-certain
  18. Bulletin 2022-06: Unfair Returned Deposited Item Fee Assessment Practices, 87 FR 66940 (Nov. 7, 2022) https://www.federalregister.gov/documents/2022/11/07/2022-23933/bulletin-2022-06-unfair-returned-deposited-item-fee-assessment-practices
  19. Bulletin 2022-05: Unfair and Deceptive Acts or Practices That Impede Consumer Reviews, 87 FR 17143 (Mar. 28, 2022) https://www.federalregister.gov/documents/2022/03/28/2022-06446/bulletin-2022-05-unfair-and-deceptive-acts-or-practices-that-impede-consumer-reviews
  20. Bulletin 2022-04: Mitigating Harm from Repossession of Automobiles, 87 FR 11951 (Mar. 3, 2022) https://www.federalregister.gov/documents/2022/03/03/2022-04508/bulletin-2022-04-mitigating-harm-from-repossession-of-automobiles
  21. Bulletin 2022-03: Servicer Responsibilities in Public Service Loan Forgiveness Communications, 87 FR 11286 (Mar. 1, 2022) https://www.federalregister.gov/documents/2022/03/01/2022-04266/bulletin-2022-03-servicer-responsibilities-in-public-service-loan-forgiveness-communications
  22. Bulletin 2022-01: Medical Debt Collection and Consumer Reporting Requirements in Connection with the No Surprises Act, 87 FR 3025 (Jan. 20, 2022) https://www.federalregister.gov/documents/2022/01/20/2022-01012/bulletin-2022-01-medical-debt-collection-and-consumer-reporting-requirements-in-connection-with-the
  23. Enforcement Compliance Bulletin 2021-03: Consumer Reporting of Rental Information, 86 FR 35595 (July 7, 2021) https://www.federalregister.gov/documents/2021/07/07/2021-14459/bulletin-2021-03-consumer-reporting-of-rental-information
  24. Bulletin 2021-02: Supervision and Enforcement Priorities Regarding Housing Insecurity, 86 FR 17897 (Apr. 7, 2021) https://www.federalregister.gov/documents/2021/04/07/2021-07098/bulletin-2021-02-supervision-and-enforcement-priorities-regarding-housing-insecurity
  25. Policy Guidance on Supervisory and Enforcement Priorities Regarding Early Compliance with the 2016 Amendments to the 2013 Mortgage Rules Under the Real Estate Settlement Procedures Act (Regulation X) and the Truth in Lending Act (Regulation Z), 82 FR 29713 (June 30, 2017) https://www.consumerfinance.gov/compliance/supervisory-guidance/policy-guidance-supervisory-and-enforcement-priorities-regarding-early-compliance-2016-amendments-2013-mortgage-rules-under-respa-and-tila/
  26. Bulletin 2016-03: Detecting and Preventing Consumer Harm from Production Incentives, 82 FR 5541 (Jan. 18, 2017) https://www.federalregister.gov/documents/2017/01/18/2017-01021/compliance-bulletin-2016-03-detecting-and-preventing-consumer-harm-from-production-incentives
  27. Bulletin 2015-07 re: in-person collection of consumer debt (Dec. 16, 2015), https://files.consumerfinance.gov/f/201512_cfpb_compliance-bulletin-in-person-collection-of-consumer-debt.pdf
  28. Bulletin 2015-02 re: Section 8 housing choice voucher homeownership program (May 11, 2015), https://files.consumerfinance.gov/f/201505_cfpb_bulletin-section-8-housing-choice-voucher-homeownership-program.pdf
  29. Bulletin 2014-02 re: marketing of credit card promotional APR offers (Sept. 3, 2014), https://files.consumerfinance.gov/f/201409_cfpb_bulletin_marketing-credit-card-promotional-apr-offers.pdf
  30. Bulletin 2014-01 re: the FCRA’s requirement that furnishers conduct investigations of disputed information (Feb. 27, 2014), https://files.consumerfinance.gov/f/201402_cfpb_bulletin_fair-credit-reporting-act.pdf
  31. Bulletin 2013-09 re: the FCRA’s requirement to investigate disputes and review “all relevant” information (Sept. 4, 2013), https://files.consumerfinance.gov/f/201309_cfpb_bulletin_furnishers.pdf
  32. Bulletin 2013-07 re: prohibition of unfair, deceptive, or abusive acts or practices in the collection of consumer debts (July 10, 2013), https://files.consumerfinance.gov/f/201307_cfpb_bulletin_unfair-deceptive-abusive-practices.pdf
  33. Bulletin 2013-01 re: indirect auto lending and compliance with the Equal Credit Opportunity Act (Mar. 21, 2013), https://www.consumerfinance.gov/compliance/supervisory-guidance/bulletin-indirect-auto-lending-compliance/
  34. Bulletin 2012-09 re: the FCRA’s streamlined process requirement for consumers to obtain free annual reports (Nov. 29, 2012), https://files.consumerfinance.gov/f/201211_cfpb_NSCRA_Bulletin.pdf
  35. Bulletin 2012-08 re: implementation of the remittance rule (Regulation E, Subpart B) (Nov. 27, 2012), https://files.consumerfinance.gov/f/201211_cfpb_remittance-rule-bulletin.pdf
  36. Bulletin 2012-06 re: marketing of credit card add-on products (July 18, 2012), https://files.consumerfinance.gov/f/201207_cfpb_bulletin_marketing_of_credit_card_addon_products.pdf
  37. Bulletin 2012-04 re: lending discrimination https://www.govinfo.gov/content/pkg/GOVPUB-FR-PURL-gpo73671/pdf/GOVPUB-FR-PURL-gpo73671.pdf
  38. Bulletin 2012-02 re:  Payments to Loan Originators Based on Mortgage Transaction Terms or Conditions Under Regulation Z, 12 C.F.R. § 1026.36 (April 2, 2012), https://files.consumerfinance.gov/f/201204_cfpb_LoanOriginatorCompensationBulletin.pdf 
  39. Bulletin 11-2 re: the Interstate Land Sales Full Disclosure Act (July 21, 2011), https://files.consumerfinance.gov/f/201107_CFPB_Guidance_ILS-Communications-With-CFPB-Update-July-202012.pdf

*  *  *  *  *  *

Related Articles

State Attorney General Investigations: What Consumer Financial Services Companies Need to Know

A Primer on State Consumer Financial Regulation: What Businesses Need to Know Now

Navigating the New Consumer Financial Services Landscape: Enforcement, Compliance, and Litigation Risks

New York’s Consumer Protection Overhaul: A Lawsuit Magnet for Banks, Fintechs, and Other Financial Services Providers

California Bill Would Expand DFPI's Power to Police Financial Services Misconduct

CFPB Narrows Supervision and Enforcement, Leaving Broader Focus to States

The Biden/Chopra CFPB's 2025 Guidance Compendium: A Last Gasp or Lasting Legacy?